Testimonials

Read what just a few of our thousands of satisfied customers have to say about City Suburban...


— Visit our showroom on Route 233 and view 100's of customer audits


Thank you for the excellent work your crew did for us on January 16th.  City Suburban took away all of the worry and concern that we had about getting a very old heating system changed over.

— Utica, NY


To the gentleman that helped install the boiler at our home and all the people of City Suburban, thank you! We appreciate how quickly you came over, how respectful you were of our property in our home, and how nicely you all cleaned up! Plus we love our new boiler and cozy home! Thank you again.

— Clark Mills, NY


To the team at City Suburban,
My husband and I were more than pleased with the workmanship, service and price that your company provided. Both of us agree we made not just the right choice, but the best choice when we decided on City Suburban. Many, many, many thanks—we will be recommending your company to our friends and families. Thanks again.

— Clinton, NY


We are so pleased and impressed with the service provided by Kris, Jason and crew when they installed our new boiler and hot water heater on July 18th. They were hard-working, respectful of, and careful in our home. When they were finished we would never had known they had been there all day. We would recommend City Suburban to our closest friends, without reservation. It has been a pleasure from beginning to end. We look forward to a continued relationship with City Suburban.

— Clinton, NY


The crew that did the installation was very good, very courteous, very informative and should be commended for their work.

— Marcy, NY


Could not be more pleased.

— Whitesboro, NY


Very professional & responsive. Love the product.

— Whitesboro, NY


The men who did the work are an asset to your company. They worked extremely well as a team. They were pleasant and friendly and went out of their way to satisfy all our needs.

— New Hartford, NY


We would recommend you to anyone!

— Utica, NY


We have a very high regard for City Suburban and cannot say enough about the professionalism and ethics everyone from your company exhibits! We always recommend you to friends and they are also happy with all you have done. Please keep that great combination of value and service!

— Clinton, NY


We were extremely happy with all areas of service. Thank You!

— New Hartford, NY


I was very happy with the people and the work done. From the first phone call when I was able to speak to a person instead of a machine, service was excellent.

— Whitesboro, NY


Was very happy with Kris—this was my 4th quote. I'm in business and I felt very comfortable with my choice.

— Rome, NY


I'm very pleased with the job. Workers were very respectful.

— Forestport, NY


I am writing to express my satisfaction with my air conditioners. For my application, the small-diameter, high velocity and ductless systems seem to be a very good choice. Of course as with any system, it still comes down to the design and installation. Here I believe City Suburban excels. Mike, Jason and Justin were outstanding. Even though the weather was hot and humid, Jason and Justin came when promised, worked quickly as an experienced team, took only a brief lunch break and kept the work site clean. They were exceptional.

— Rome, NY